Dog Years

Privacy Policy

This privacy policy explains how Dog Years collects, uses, and discloses your personal information when you visit this website or purchase products.

Collection of Personal Information

When you access this website, Dog Years collects information about your device, your interactions with the website, and the information necessary to process your purchases. If you contact Dog Years for customer support, additional information may be collected. This privacy policy refers to any information that uniquely identifies an individual, including the information below, as “personal information.” Please refer to the list below for details on what personal information Dog Years collects and why.

Device Information

  • Examples of collected personal information: Web browser version, IP address, timezone, cookie information, pages or products viewed, search terms, interactions with the website.
  • Purpose of collection: To accurately load the website for you, analyze website usage, and optimize the website.
  • Collection source: Automatically collected using cookies, log files, web beacons, tags, or pixels when you access this website.
  • Business purpose disclosure: Shared with Shopify, the processor of this website.

Order Information

  • Examples of collected personal information: Name, billing address, shipping address, payment information (including credit card number), email address, phone number.
  • Purpose of collection: To fulfill contracts by providing products or services to you, process your payment information, arrange shipments, provide invoices and/or order confirmations, communicate with you, review orders for potential risks or fraud, and provide information, advertisements related to products or services that align with preferences you’ve shared with Dog Years.
  • Collection source: From the customer.
  • Business purpose disclosure: Shared with Shopify, the processor of this website.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Collection source: From the customer.

Sharing Personal Information

Dog Years shares your personal information with service providers, as described above, to provide Dog Years services and fulfill contracts with you.

  • Dog Years uses Shopify for its online store. For details on how Shopify uses your personal information, please see:
  • Dog Years may share your personal information to comply with applicable laws, respond to subpoenas, warrants, or other lawful requests for information, or to protect Dog Years’ rights.

Behavioral Targeted Advertising

As mentioned above, Dog Years uses your personal information to provide targeted advertisements or marketing communications that Dog Years believes may be of interest to you.

  • Dog Years uses Google Analytics to understand how you use this website. For details on how Google uses your personal information, see here. You can opt-out of Google Analytics here.
  • Dog Years shares information about your use of this website, your purchases, and your interactions with Dog Years advertisements on other websites with our advertising partners. While we collect and share some of this information directly with advertising partners, in some cases, we may collect and share through cookies or similar technologies.

For details on how targeted advertising works, please see the Network Advertising Initiative (NAI) page. You can opt-out of targeted advertising:

Additionally, you can access the Digital Advertising Alliance’s Opt-out Portal to opt out of some of these services.

Handling Personal Information

Dog Years uses your personal information to provide services to you. This includes offering products for sale, processing payments, shipping and fulfilling orders, and providing updates on new products, services, and offers.

Legal Basis

In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), Dog Years processes your personal information based on the following lawful grounds:

  • Your consent.
  • Fulfillment of contracts between you and this website.
  • Compliance with Dog Years’ legal obligations.
  • To protect your vital interests.
  • To carry out activities for the public interest.
  • For Dog Years’ legitimate interests, as long as they do not infringe on your basic rights and freedoms.


If you place an order through this website, Dog Years will retain your personal information in its records unless you request its deletion. For details on your right to erasure, see the “Your Rights” section below.

Automated Decisions

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) if the decision has legal effects on you or otherwise significantly affects you.

Dog Years does not use your data to make fully automated decisions that have legal or other significant effects.

Shopify, Dog Years’ processor, makes limited automated decisions to prevent fraud, which do not have legal or other significant effects.

Services that include elements of automated decision-making include:

  • Temporary blocklists for IP addresses associated with repeated failed transaction attempts. These blocklists last only a short time.
  • Temporary blocklists for credit cards associated with blocked IP addresses. These blocklists last for several days.


If you are an EEA resident, you have the right to access, port, correct, update, and delete your personal information held by Dog Years.

Your personal information is first processed in Ireland and is then transferred and stored outside Europe, including in Canada and the US, for further processing. For details on how these data transfers comply with the GDPR, please see Shopify’s GDPR Whitepaper.


If you are a resident of California, you have the right to access, port, correct, update, and delete your personal information held by Dog Years.


Cookies are small pieces of information downloaded to your computer or device when you access this website. Dog Years uses various types of cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow the website to remember your actions or preferences (such as login or region selection), enhancing your browsing experience. This means you don’t have to re-enter this information every time you return to the website or move from one page to another. Additionally, cookies provide information on how you use the website, such as whether it’s your first visit or if you visit frequently.

Dog Years uses the following cookies to optimize your experience on this website and provide Dog Years’ services:

Reporting and Analytics

You can control and manage cookies in various ways. Deleting or blocking cookies can negatively impact your user experience, and parts of this website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies via the browser controls, usually found in the browser’s “Tools” or “Settings” menu. For more details on how to modify your browser settings or how to block, manage or filter cookies, see your browser’s help file or sites like

Note that even if you block cookies, you might not prevent information sharing with third-party advertisers. To exercise your rights or to refuse specific uses of your information by these third parties, please see the “Behavioral Targeted Advertising” section above.

Do Not Track

Please note that there isn’t a consistent industry understanding of how to respond to “Do Not Track” signals, and Dog Years does not alter its data collection and usage practices when it detects such a signal from your browser.


Dog Years may occasionally update this privacy policy to reflect changes in Dog Years’ practices or for other operational, legal, or regulatory reasons.


For more details about our privacy policy, questions, or complaints, please contact

Last updated: Aug 11, 2023 If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.

Back Home